Marketing & Sales Manager

by Cumbria Chamber of Commerce

Victorian cook Sarah Nelson invented Grasmere Gingerbread® in 1854 in the English Lake District village from where it gets its name. A unique, spicy-sweet cross between a biscuit and cake, its reputation quickly spread and it is now enjoyed by food lovers all over the world.

We are currently recruiting for a Marketing & Sales Manager to join our team.

Hours of Work:  5 days a week on-site / 9.00am – 5.30pm (1 hour for lunch)

Rate of Pay:   Salary will be commensurate with relevant experience, skills and applicable qualification(s), plus benefits* see below.

Main Purpose of Job:  To fully embrace the company’s ethos and brand enabling the development and growth in all areas of the business through creative and dynamic sales and marketing activity across the marketing mix.

Ultimately responsible to:  The Directors

Reporting directly to:  Head of Marketing & Sales

Internal Liaison:  Marketing & Sales team, ecommerce, (dispatch), procurement, production, retail operations and finance.

External Liaison:  Media, website developers, designers, printers & marketing associates, tourism and food organisations, PR, photographers, copywriters and relevant agencies, customers, corporate clients and potential stakeholders.

Main tasks of the job:

The brand:

  • Embrace the Grasmere Gingerbread® brand and effectively communicate this through all marketing channels;
  • Promote Grasmere Gingerbread® brand awareness through research (sourcing) and initiatives subject to director(s) approval;
  • Ensure all brand guidelines are met by working with the Stock and Procurement Manager on product development;
  • Identify potential partner brands to collaborate with on new products and joint promotional marketing activities;
  • Maximise business profile through awards, representations and relevant business classifications.

Marketing:

  • Manage and coordinate all marketing, advertising and promotional activities;
  • Work with the Head of Marketing and Sales to identify and implement opportunities within the overall marketing plan to meet the company’s objectives;
  • Consult with Press Officer over media content/activities and organise any media visits;
  • Produce, proof and coordinate all marketing literature and distribution;
  • Organise and attend business and public events;
  • Produce reports as directed by the Head of Marketing and Sales
  • Provide support to members of the Marketing and Sales team and cover when required;
  • Execute digital marketing advertising campaigns on Meta Business Suite;
  • Collaborate with the Social Media and Digital Executive on online campaigns;
  • Coordinate with external agencies for Google Ads and monitor using GA4;
  • Photography; respond to requests and organize photographers and shoots.

Sales:          

  • Support the Sales & Merchandising Manager on seasonal campaigns;
  • Work collaboratively with the Marketing and Sales team on future campaigns to further sales and promotions;
  • Understand and react to sales reports across different mediums and link to marketing activity;
  • Effectively communicate the launch of new products and related campaigns internally and externally;
  • Work with the Sales & Merchandising Manager with large, bespoke, and B2B orders;
  • Be proactive and reactive to sales opportunities.

Tourism and international marketing:

  • Promote Grasmere Gingerbread® to international market through forums, networking, and assets;
  • Promote The Grasmere Gingerbread Shop as a visitor attraction within the wider tourism sector;
  • Manage international websites;
  • Create, print and distribute promotional literature;
  • Host international VIP visits (media & tourism);
  • Research and develop international markets to increase brand awareness and sales.

Website and e-commerce:

  • Maintain the company website and update relevant web pages as and when required;
  • Develop ecommerce alongside the Technical Manager and Dispatch Manager;
  • Ensure website is fully functioning, liaising with the Technical Manager and website designers;
  • Update Grasmere Gingerbread® international websites to fulfill overseas marketing objectives (working with external providers).

Events management:

  • Support the Sales Ambassador in the development of the annual events programme and assist at events when required;
  • To ensure the Grasmere Gingerbread® brand is correctly presented to the consumer in line with established guidelines.

Essential skills and experience

  • Proven track record of working within marketing and be able to demonstrate results;
  • Print & publications; copywriting, proof reading and eye for detail;
  • Highly effective communicator at all levels both written and verbal;
  • Digital advertising using Meta Business Suite;
  • Digital – website maintenance i.e., Microsoft, Campaign monitor, GA4 preferably;
  • Branding;
  • Excellent time management;
  • Able to manage and co-ordinate several projects at once;
  • Attention to detail is paramount;
  • Highly presentable and personable;
  • Enthusiastic and creative.

Desirable

  • Qualifications in marketing discipline(s);
  • Extensive digital marketing knowledge and/or equivalent qualification;
  • An understanding and appreciation of retail and ecommerce;
  • Food and/or Tourism background preferable.

Our provision & benefits:

We offer you the opportunity to work in the most beautiful part of the UNESCO Lake District National Park. As part of a successful friendly family business that prides itself on its social responsibility and commitment to the charitable sector, we offer (points 1, 4 & 5) after 3 months’ probationary period, point 2 after one year’s service.

  1. Health policy with the option to add family members. Includes a cash back scheme for health and also everyday essentials and luxuries;
  2. A day’s pay on your birthday;
  3. Free car parking in Grasmere if not resident;
  4. ‘My Cumbria Card’ offering discounts for regional attractions and facilities;
  5. Staff discount;
  6. Paid out-of-work courses benefitting the position;
  7. Free refreshments and as much Grasmere Gingerbread® as you can eat.

To note:

  • Special confidentiality agreement;
  • This on-site position is located with the marketing office in Grasmere;
  • At busy times additional working outside normal office hours may be required to meet the demands of the position.

To Apply:

Email Zoe, People & Culture Manager at people@grasmeregingerbread.co.uk or visit our website where you will be able to download an application.

© Cumbria Chamber of Commerce