Dunbobbin hotels Ltd – Appleby manor hotel & garden spa, Hotel General Assistant, Appleby

Job description:
To help supervise effective and smooth running of the hotel and ensure customer satisfaction is maximised.
Agree and maintain standards throughout the area in consultation with duty manager. Take an active interest in welfare and safety of all staff.
Report any hazards to health and safety. Ensure all persons on the premises are aware of any such hazard until corrected.
Maintain all standards of hygiene and cleanliness throughout the departments working in
To communicate with guests on a daily basis
Assist with all departments as required
Stand in for any member of staff as required.
Welcome guests to the hotel, Check-in guests and show them around the hotel and facilities Guest Liaison. & Answering queries, Guest check out
Bistro, Restaurant & Bar
Assist with all aspects of the hotel’s breakfast operation to ensure that hotel operates efficiently and harmoniously.
Assist with the service of guests, stocking up of all areas, cleanliness, staff training and
Standards whilst on duty. Beverage service, orders etc.
Housekeeping – Assist housekeepers servicing rooms, restocking and laundry management

This is only a small example of jobs that you may be required to do.
As a small family run business, you may from time to time be asked to assistant and aid other departments.

Essential skills and requirements:
Good communication skills, Customer service experience an advantage, GCSE education level

Working pattern:
32 hours. 4 to 5 days per week on 7 day rota, some straight and split shifts depending on business levels. Possibility of extra hours during high season.

Hourly rate of pay:
National Minimum Wage

Job placement location: