Carvetti Coffee Ltd, Production Assistant and Basic Technical Support, Keswick

Job description:
To assist in daily production activities such as bagging coffee beans, tea and hot chocolate. There will be a responsibility on the worker to ensure tidy, accurate and consistent end product of the above products. The work can be repetitive but is always manned on a rotating schedule between other work and workers, this is to avoid strain and loss in concentration and efficiency.
The role will allow for tasting of products for knowledge and information purposes as well as learning how to use the various equipment associated with coffee brewing. This in turn will teach basic understanding of equipment used by our customers and of the problems that can arise on a daily basis. This knowledge is then used to provide supper to our customers by problem solving and providing suggestions to queries that may arise.
Key Activities:-
Labelling, bagging and sealing products
fulfilling orders for despatch
Learning to use espresso machines, grinders, brewers and other related equipment
Learning to brew coffee to flavour profiles
Problem solving customer issues over the phone
Assisting our Technical Support manager by learning basics of servicing and fixing equipment
End of day cleaning tasks on a rotating schedule with others.

Essential skills and requirements:
N/A

Working pattern:
25 hours. Monday – Thursday 9.00 – 3.45.

Hourly rate of pay:
National Minimum Wage

Job placement location:
Kendal