Chamber Members exclusive service – latest report findings

In partnership with the AA, Chamber members can access exclusive competitive prices and receive up to 67% discount on business breakdown cover!

The AA commission a yearly ‘New Horizons’ report which sets out to establish the views of SMEs, vehicle manufacturers, fleet management companies, Members of Parliament (MPs) and industry experts on three key themes:

  • electric vehicles (EV) and other alternative fuels
  • customer service and innovation
  • the evolving service, maintenance, and repair (SMR) market

Key findings from the survey showed that customer service remains a top priority for drivers and businesses as the UK navigates the automotive industry post Brexit, lockdown and on the road to electrification.

83% highlighted the importance of a service, maintenance and repair (SMR) that matched the flexibility that an individual consumer would expect.

Research also showed 4% of SME fleet managers are more likely to consider adding EVs to their fleet. Four in five fleet managers would prefer their fleet to be majority EVs, rather than diesel or petrol, and 72% say drivers in their fleet would prefer to drive EVs.

If you’re a Chamber member and would like to find out more about the discounted savings on offer, please visit this page or email info@cumbriachamber.co.uk.

You can view the full findings using the link here.

© Cumbria Chamber of Commerce