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Effective Handling of Staff Fall-outs, Bickering and Disputes (including Grievances), Newton Rigg, Penrith, 26th September – Cumbria Chamber of Commerce

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Effective Handling of Staff Fall-outs, Bickering and Disputes (including Grievances)

Unfortunately, staff sometimes fall out with each other. It may be low level bickering and minor personality clashes that are reminiscent of the playground or it may be more serious specific allegations of bullying or other potentially unlawful treatment.

Either way, such disputes are invariably disruptive to day to day relations, bad for staff retention and attendance, detrimental to efficiency and can fundamentally damage the sense of co-operation and teamwork that are key to a successful organisation.

If such situations are ignored or are badly handled then they almost invariably intensify and can end up in Employment Tribunal claims.


The Solution  

This training will provide practical and straightforward to implement guidance on:

  • How to avoid low-level bickering and major disputes in the first place;
  • How to tackle them when they do arise – including informally and by way of mediation;
  • How to handle a formal grievance and/or bullying/harassment process;
  •  Alternative solutions – “off the record” discussions and settlement agreements.

Who will Benefit from the Training

The training is aimed at anyone who manages staff including business owners, managers, supervisors and HR teams and will give you practical and down to earth guidance.

The Trainer

Michael Bauer is a 20 year qualified employment solicitor who after working in London and Manchester has for the last 10 years run Cumbria Employment Solicitors – a specialist law firm dealing with all aspects of employment law.  In addition to his work as a solicitor, Michael was an Employment Judge for the last 5 years.

When, Where and How

Book now to join Cumbria Chamber of Commerce and Michael Bauer of Cumbria Employment Solicitors at Newton Rigg Conference Centre on 26th September 2019 from 10am-1pm for this excellent and practical training.

The delegate rate for this half day workshop is £55 +VAT members / £95 +VAT non-members. To book a place on this workshop, you will be directed to our third party event booking site. The information you provide remains the property of Cumbria Chamber of Commerce and will not be used by the third party in any manner. 


Should you have any questions regarding the above training, please do not hesitate to contact me catherynn@cumbriachamber.co.uk.

Any cancellations must be received at least three working days before the event, otherwise you will be charged for non-attendance.

Future Training from Michael Bauer 

Tackling Misconduct – Prevention and Cure (1 day) 16.10.19
Tackling Sickness Absence (1 day) 6.11.19
Demystifying Employment Tribunals and Tips on How to Avoid Claims (9.30 – 1) 19.11.19
Managing Dismissals Effectively (1 day) 3.12.19
Employment Law Update (1/2 day) 11.12.19

Chamber Business Solutions is also able to deliver bespoke and in-house training – with our highly experienced team of trainers and subject matter experts we are committed to assisting you get the business results you need to achieve. For further information on how we can help your business please contact catherynn@cumbriachamber.co.uk

© Cumbria Chamber of Commerce
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