“Someone who is assertive behaves confidently and is not frightened to say what they want or believe”. (Cambridge Dictionary)
Confidence and Assertiveness go hand in hand in positively shaping our relationships with colleagues, staff, managers and clients. An ability to appropriately express our thoughts, feelings and beliefs is a key skill for everyone in the workplace – and at home!
This doesn’t mean we need, or have a right, to railroad over other people’s ideas, beliefs and needs. Being assertive comes from understanding our own behaviours and internal dialogue in order to grow our self-esteem, while respecting others. The confidence that comes from controlling our internal communications allows us to positively, and calmly, persuade and influence those around us.
Join Cumbria Chamber of Commerce and Deborah Clark of Get Real Leadership, 24th July 9:30am to 4:30pm for this interactive and enjoyable day, where the delegates will:
- Gain insight into different styles of behaviour – Assertive, Passive and Aggressive
- Analyse their own style and behaviours
- Investigate why people behave the way they do and how we trigger responses in others
- Learn how to handle difficult situations, problems and conflicts
- Explore how to be assertive and persuasive through positive, confident communication
- Relate techniques to workplace situations
The workshop will provide a safe and secure environment in which the delegates can explore and discuss their own feelings and experiences in order to find their confident and assertive self.
The delegate rate for this full day workshop is £95 +VAT members / £145 +VAT non-members – to book your place(s) please –
To book a place on this workshop, you will be directed to our third party event booking site. The information you provide remains the property of Cumbria Chamber of Commerce and will not be used by the third party in any manner.
For queries or further information email firstname.lastname@example.org
Any cancellations must be received at least three working days prior to the event, otherwise you will be charged for non-attendance.
Chamber Business Solutions is also able to deliver bespoke and in-house training – with our highly experienced team of trainers and subject matter experts we are committed to assisting you get the business results you need to achieve. For further information on how we can help your business please contact email@example.com© Cumbria Chamber of Commerce